How To?

Setting Up An Account

Apply for an account by visiting the ‘register’ page and follow the instructions. Once your application is approved, you will be sent your login data through Email – your username and password. Once you receive this email, visit the ‘login’ page and proceed to the ‘my account’ area. It’s here you will see your rate lists, you can download your invoices and CDRs and make pre-payments.

You will also be able to make a couple of test calls to any location before you make a prepayment.

Payments

Connect Sigma is a pre-paid service. To purchase credit simply login and on your account page select the ‘top up’ tab, from here you can buy as much credit as you want along with saving your credit cards and set up recurring payments, there are various payment methods to choose from.


1. Sign up

Visit the 'sign up-page and follow the instructions.
After the application has been approved, you will receive your login data by Email (Username & Password).
With this login information, you can visit the 'Login'-page, and enter the Account area. There you can see our most up to date rates, download your invoices and CDR's, insert fixed IP addresses, and make prepayments.

1. Sign up

Visit the 'sign up-page and follow the instructions.
After the application has been approved, you will receive your login data by Email (Username & Password).
With this login information, you can visit the 'Login'-page, and enter the Account area. There you can see our most up to date rates, download your invoices and CDR's, insert fixed IP addresses, and make prepayments.

2. Making payments

In Account section you will find various payment methods such as Credit Card & Paypal Just follow the payment instructions for the payment method you would like to use.

3. Rates

Click here for our rates checker.

4. Getting connected

The username & password you received from us can also be used to connect to our SIP connection server in order to make calls.
Settings are as follows:
Username: Your Sigma Connect username
Password: Your password
SIP/Proxy registrar:
Domain/Realm (optional):
STUN server:
If you would only like to connect using fixed IP addresses, you can insert your fixed IP addresses in settings.
After that, you can connect by using the following Sigma Connect-IP address: For SIP:
Important!
If you are using a hosted voip softswitch provider, please check that you ONLY use IP addresses which are uniquely assigned to your account.
Following codecs are supported:
G.711 (64 kbps)
G.726 (32 kbps)
G.729 (8 kbps)
G.723 (5.3 & 6.3 kbps)
GSMFR (13 kbps)
iLBC (20ms & 30ms)

5. Available routes

We offer 3 different routes:
Silver –> lowest possible rates, standard quality
Gold –> low rates, good quality
Premium –> slightly higher rates, best quality
To select a route to terminate a call, please proceed as follows: for example for calls to UK:
EUR/USD Grey: 00001 44 12345678
EUR/USD Standard: 00 44 12345678 EUR/USD Premium: 00000 44 12345678